Prerequisites
- A SaveMate account with a Professional plan
- A Dropbox account with storage available
Connect Dropbox
Open Cloud Sync
Navigate to savemate.io/cloud-sync and sign in to your SaveMate account.
Click Connect on Dropbox
Find the Dropbox card and click Connect. You’ll be redirected to Dropbox’s authorization page.
Grant permissions
Dropbox will ask you to grant SaveMate permission to upload files. SaveMate only accesses a dedicated folder — it cannot read or modify your other files.Click Allow to proceed.
How uploads work
Dropbox uses a standard upload protocol:- Small files upload in a single API call
- Larger files are uploaded in 8MB chunks
- Upload progress is tracked and visible on the Cloud Sync page
Storage location
SaveMate creates a dedicated folder within your Dropbox. All uploaded files are saved in this folder and sync across all your Dropbox-connected devices automatically.Managing the connection
Check connection health
- Healthy — OAuth token is valid
- Broken — Token expired. Click Reconnect to re-authorize
- Revoked — Access was removed from Dropbox settings. Reconnect to restore
Disconnect
- Go to savemate.io/cloud-sync
- Click disconnect on the Dropbox card
Troubleshooting
Upload stuck or slow
Upload stuck or slow
Dropbox has rate limits on API uploads. If you’re uploading many files in quick succession, some may queue. Wait a few minutes and retry.
Storage quota exceeded
Storage quota exceeded
Check your available space at dropbox.com/account. Free Dropbox accounts include 2GB. Consider upgrading or switching to a different cloud provider.
Connection shows as broken
Connection shows as broken
Re-authorize by clicking Reconnect on the Cloud Sync page. This typically resolves token expiry issues.