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General

Yes. SaveMate’s free plan includes unlimited standard quality downloads (up to 720p), 3 HD downloads per day, Chromecast support, and storage for 10 videos in your cloud library. No credit card required.The Professional plan unlocks unlimited 4K/8K downloads, cloud sync, format conversion, and an unlimited video library.
Yes. SaveMate works on macOS, Windows, and Linux — any platform that runs a supported Chromium-based browser (Chrome, Edge, or Brave).
No. Browser extensions are a desktop-only feature, so SaveMate cannot be installed on mobile browsers. SaveMate works on any desktop platform (macOS, Windows, Linux) that runs Chrome, Edge, or Brave.

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Downloads

  1. Install the SaveMate extension from the Chrome Web Store
  2. Navigate to any page with video content
  3. When the SaveMate icon lights up, click it
  4. Select your preferred quality and format
  5. Click Download
See the Quick Start guide for a step-by-step walkthrough.
SaveMate works with any website that uses HLS (m3u8), DASH (mpd), MP4, or WebM streaming. This covers the vast majority of video hosting and streaming platforms on the web.
No. Chrome Web Store policies prohibit extensions from downloading YouTube videos. SaveMate complies with these policies to remain available on the Chrome Web Store. This restriction applies to all Chrome extensions — not just SaveMate.SaveMate works with thousands of other sites that use HLS, DASH, MP4, and WebM streaming. See our full guide on YouTube & Chrome extensions for details and alternatives.
SaveMate includes retry mechanisms for unstable connections. For HLS streams, downloads can be resumed from where they left off. If issues persist, try:
  1. Refreshing the page and re-detecting the stream
  2. Checking your internet connection
  3. Trying a different quality level
  4. Contacting support if the issue continues
Free users can download unlimited videos at 720p and below. Downloads at 1080p and above are limited to 3 per day on the free plan. Upgrade to Professional for unlimited high-quality downloads.

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Extension

SaveMate supports all Chromium-based browsers: Google Chrome, Microsoft Edge, and Brave. Firefox support is coming soon. The extension works on macOS, Windows, and Linux.
Chrome, Edge, and Brave automatically update extensions in the background. You’ll always have the latest version without any manual steps.
Yes. SaveMate is verified on the Chrome Web Store and reviewed by Google’s security team. The extension requests minimal permissions and all video processing happens locally in your browser. No browsing data is collected or transmitted.

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Billing

Lifetime Access is a one-time payment that gives you permanent access to all Professional features, including all future updates. There are no recurring charges and no expiration date. Learn more on the Lifetime Access page.
Yes, you can cancel anytime from your billing dashboard. You’ll retain access to Professional features until the end of your current billing period. After that, your account reverts to the Free plan.
SaveMate accepts all major credit and debit cards through Stripe, including Visa, Mastercard, American Express, and more.